Privacy Policy | Bob Lee's Tire Pros

This Privacy Policy explains how Bob Lee's Tire Pros (“we,” “us,” or “our”) collects, uses, and protects your information when you opt in to receive text messages from us.

1. Information We Collect

• Personal Information: Name, mobile phone number, and any details you provide during opt-in or while communicating with us.
• Usage Data: Messaging metadata such as send/delivery status, timestamps, and response activity.

2. How We Use Your Information

• To send digital vehicle inspection reports and service updates.
• To provide customer support and respond to inquiries.
• To analyze trends and improve our messaging and services.

3. How We Share Information

We only share your information with service providers (e.g., messaging platforms and wireless carriers) as needed to deliver text messages. SMS opt-in data and consent will not be shared with third parties for unrelated purposes.

4. Consent & Opt-Out

By providing your phone number, you consent to receive text messages from us. Message frequency may vary. Message and data rates may apply.

• Stop messages: Reply STOP to any message.
• Help: Reply HELP for assistance.
• Email: Tmurrian@gmail.com, bobleeiv@gmail.com, shanrene.walker@gmail.com
• Phone: (727) 822-3981 or (727) 821-3021

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as needed to provide our services and for legitimate business or legal purposes.

7. Your Privacy Rights

Depending on your location, you may have rights to access, update, or delete personal information we hold about you. To make a request, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. Your continued use of our messaging services after changes are posted indicates your acceptance of the updated policy.

Carrier and platform partners are not liable for delayed or undelivered messages.